Shipping Policy

Thank you for shopping with OZONE. We are committed to delivering your order quickly and safely across Pakistan.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major cities (Karachi, Lahore, Islamabad, Rawalpindi): 2–3 business days
• Other cities and towns: 3–5 business days
• Remote areas: 5–7 business days

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — keep an eye on our homepage for active offers.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS or WhatsApp so you can follow your delivery in real time.

Delays

While we do our best to meet all delivery timeframes, delays may occasionally occur due to courier issues, weather, or public holidays. We appreciate your patience.

Questions?

If you have any questions about your shipment, please contact us or reach out via WhatsApp and we'll be happy to help.